Refund policy
🔁 Return & Refund Policy
Last updated: April 4, 2025
All items are made to order, so we do not accept general returns or exchanges. However, if there is an issue with your order, we’ll make it right.
❌ We Do Not Accept:
- Returns for buyer’s remorse
- Exchanges for different sizes or colors
Please refer to the sizing chart in each product description before ordering.
✅ We Do Offer Refunds or Replacements If:
- Your item arrived damaged
- You received the wrong item
- The item was mislabelled
If any of these apply, please email us at info@bookgirliefashion.com within 7 days of receiving your order. Include:
- Your order number
- A clear photo of the item and issue
We’ll offer you a replacement or a full refund once we verify the issue.